Terms & Conditions

• eBikeStore is operated by its owner, who is responsible for all product listings, fulfilment, and customer support. For any queries, you may contact us at info@ebikestore.ie.

• By using this website, you agree to provide accurate and complete information when placing orders. All purchases are subject to availability and confirmation.

• You may not use this website for any unlawful, abusive, or fraudulent activity. We reserve the right to cancel orders, refuse service, or block access at our discretion.

• Payment processing is handled securely by Stripe. By placing an order, you agree to Stripe’s Terms of Service and Privacy Policy. We do not process or store your payment card details directly.

• This website uses only essential cookies to support functionality such as shopping cart and checkout. No marketing or third-party tracking cookies are used.

• By using this website, you consent to the processing of your data (such as name, email, and delivery information) for the purpose of order fulfilment and customer service.

• Customers in Ireland and the EU have the right to withdraw from a purchase within 14 calendar days without providing a reason, as per the EU Consumer Rights Directive. To initiate a return, please reply to your order confirmation email.

• Returns and refunds are handled in accordance with Irish and EU consumer law, including the 14-day right of withdrawal. A detailed returns policy is available upon request by replying to your order confirmation email.

• If you are using the staging version of this site (currently hosted at ebikestore.ie), you agree that orders placed are for testing purposes only. Confirmation emails from the staging site will explicitly state that they are test orders. No real charges or fulfilments will occur.

• If you are using the live version of this site, your orders are considered real and subject to all policies outlined here.